BIESS Offers Three Mortgage-Debt Options as 2026 Credit Target Reaches $5.8B
BIESS is offering three routes for mortgage borrowers with payment problems as the state-linked lender targets a larger 2026 credit book.
The Banco del Instituto Ecuatoriano de Seguridad Social said affiliates, retirees and pensioners have three options to regularize pending obligations on mortgage loans.
In a June 11, 2026 communication, BIESS said accessing one of the benefits can reduce late-payment interest, protect credit history and avoid legal actions.
Borrower Options
| Option | Eligibility / Use Case | Main Terms |
|---|---|---|
| Refinancing | Current loans or up to 180 days in arrears | Extends loan term, defers past-due installments without additional interest, allows grace periods, keeps original rate |
| Restructuring | More than 180 days in arrears | Establishes new payment conditions, helps borrower keep the home, keeps original rate |
| Novation | Significant change in client situation | Applies to marital-property dissolution, longer term to lower installments, or shorter term to cancel faster |
Borrowers need a username and password to select one of the three options.
The process is routed through www.biess.fin.ec, the Arreglamos option and a simulator showing how the debt would be restructured.
Credit Book Context
BIESS remains the largest housing-finance provider in Ecuador.
For 2026, the bank plans to reach $5.8 billion in credit placements, 13.8% more than in 2025.
In 2025, BIESS placed $5.0986 billion in credit products. The largest share, 88%, corresponded to unsecured consumer loans.
Mortgage loans represented $479 million across 7,816 operations in 2025.
Business Implication
The borrower-relief channels matter because BIESS is both a household-credit actor and a housing-demand driver. If arrears resolution keeps borrowers out of legal action, it can reduce forced-sale pressure and protect household balance sheets.
The bigger metric is whether BIESS can expand credit placements to $5.8 billion while keeping mortgage delinquency manageable.
What to watch
- Uptake of refinancing versus restructuring among borrowers above and below the 180-day arrears threshold.
- Whether mortgage placements grow from the $479 million recorded in 2025.
- Whether BIESS meets the 13.8% planned increase in total credit placements for 2026.
Source
Primicias — "Deudores del BIESS tienen tres alternativas para solucionar problemas de pagos por créditos hipotecarios"
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